 1. FAQ about USB Phone:
Question 1
Why is the voice played from the PC’s sound card instead of the SC-UPH211 USB phone when I make/answer a call?
Possible Solution:
Open the Main window of Skype, click on “Tools->Options”, and go to the table “Sound Device”, set “Audio In”, “Audio Out” and “Ringing” to the “USB Audio Device”.
Question 2
Why is there no voice comes out when play music?
Possible Solution:
The reason is may be SC-UPH211 USB phone had been set as the Windows preferred device, you can execute the “Control Panel->Sound and Video ->Audio”, set Sound Playback and Sound Recording’s Preferred device to the sound card of your PC.
Question 3
Skype has been startup, but the icon of USB PHONE-Tool still shown as " unavailable"?
Possible Solution:
Maybe you selected the wrong item, you can execute “Tools->Options-> Privacy-> Manage other programs’ access to Skype->Change->OK” to open the window as below, and make another selection.
Question 4
How can I use my SC-UPH211 USB phone as a handset for MSN, QQ or any other software for Internet vioce communication?
Possible Solution:
When using as handset for QQ、MSN、Yahoo! or any other voice communication software to talk on internet, you should set SC-UPH211USB Phone (appeared as “USB Audio Device” in the setting items ) as the default device in the software, you can refer to the help file of the software to get the setting procedures.
Question 5
Why did it get a delayed response when I press the keys on USB Phone panel?
Possible Solution:
For operations on panel keys are depend the communication between USB Phone and Skype running in your PC，the possible reason of delayed response is of that your PC resource is not enough, in some case, running many programs at the same time on PC would occupy much resource of the RAM and CPU in your PC, and PC will get a slower reaction to operations on Skype. You can stop some running programs to get enough space and resource for running Skype.
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